A PostNet Part Time Retail Customer Service Representative is responsible for assisting customers with all store services and products including shipping and printing. Operates the point-of-sale system, copiers/printers, and other store equipment. Other duties as assigned.
Retail Customer Service Representative - Role Requirements:
Retail Customer Service Representative - Role Requirements:
- Must be able to stand behind a sales counter for extended periods of time
- Must be able to lift at least 50 pounds
- Must be able to communicate clearly with customers by email, by phone, and in person
- Must perform all stated duties in a safe and efficient manner
- Must work some Saturdays, Open 9-2 on Saturdays
The Ideal Retail Customer Service Representative Candidate Will Have:
- Outgoing and desire to greet each guest
- Previous customer service or sales experience in a retail environment
- Exceptional customer service skills
- Ability to translate customer requirements into final products or services
- Assist in handling customer complaints and problems in a professional manner
- Multitasking – PostNet is a fast-paced environment
- Effective verbal and written communication skills
- Strong attention to detail
- Outstanding time management and organizational skills
- Experience with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software a plus
- Ability to work flexible hours - 15-20 hours
- A high school diploma or equivalent is required
- A valid driver’s license is required
- Notary Public certification may be required
Retail Customer Service Representative - Daily Tasks:
- Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
- Assists customers with their product and service needs in person, through email, and by phone
- Processes customer sales through the point-of-sale system
- Up-sell, cross-sell, and actively participate in marketing and promotional initiatives
- Opens and closes the center, cash register, and other center systems
- Assists management in maintaining, ordering, and stocking inventory
- Maintains the center consistent with established standards
- Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
- Sorts and deposits mail in private mailboxes and virtual mailboxes daily
Retail Customer Service Representative - Benefit and Perks
- Competitive Compensation
- Flexible Scheduling
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
Learn more about PostNet at postnet.com/fl171
Apply today!
Compensation: $15.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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Competitive compensation
Flexible scheduling
Career path development
Hard work, collaboration, humanity, fun, and laughter